Responsible Gaming at 7999bt
We believe entertainment should always stay in control. 7999bt provides every player in Bangladesh with the tools, resources, and support needed to keep gaming safe, healthy, and enjoyable.
Our Commitment to Safe Play
At 7999bt, responsible gaming is not a footnote — it is a core part of how we operate. We are proud to serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and Cox's Bazar, and we take our duty of care toward every one of those players seriously.
We comply with recognised responsible gaming standards and continuously review our policies to reflect best practice. Our support team is available 24 hours a day, seven days a week, including all Bangladesh public holidays, to assist any player who needs guidance or wants to activate a protective tool on their account.
Responsible Gaming Tools
7999bt gives you direct control over your gaming activity. All tools below can be activated instantly by contacting our support team at any time.
Setting a deposit limit is one of the most effective ways to stay in control of your spending. You can request a daily, weekly, or monthly cap on the amount you deposit into your 7999bt account — expressed in Bangladeshi Taka (৳).
- Limits take effect immediately once confirmed by our support team;
- Reducing a limit is processed straight away with no waiting period;
- Increasing a limit is subject to a 72-hour cooling-off period to give you time to reconsider;
- Once a limit is reached, additional deposits are blocked until the period resets.
If you feel you need a short break from gaming, the Time-Out feature temporarily suspends access to your 7999bt account. During a time-out period, you cannot log in, place bets, or make deposits.
- Available durations: 24 hours, 7 days, or 30 days;
- The time-out period cannot be reversed once activated — it runs to completion;
- Any pending withdrawals will still be processed during a time-out;
- You will receive a confirmation message when your time-out period ends and your account is restored.
Self-exclusion is a stronger, longer-term measure for players who feel they need a more extended break. Once activated, your account is closed for the duration you select and cannot be reopened during that period under any circumstances.
- Available exclusion periods: 6 months, 1 year, 5 years, or permanent;
- A permanent self-exclusion cannot be reversed — it is a lifetime account closure;
- 7999bt will not send you any promotional communications during your exclusion period;
- We strongly recommend that players seeking self-exclusion also consider reaching out to a support organisation (see the Help & Resources section below);
- Any remaining account balance is returned to you via your registered payment method (bKash, Nagad, Rocket, or Upay) before the account is closed.
A loss limit caps the maximum amount you can lose within a defined period. Once your loss limit is reached, your betting access is paused for the remainder of that period, helping you avoid chasing losses — one of the most common patterns associated with problem gambling.
- Set in Bangladeshi Taka (৳) per day, week, or month;
- Calculated against net losses (losses minus winnings) within the period;
- Reductions apply immediately; increases require a 72-hour review period.
It is easy to lose track of time during a long gaming session. 7999bt can display a pop-up reminder at your chosen interval — for example, every 60 minutes — showing you how long your current session has been active. This simple prompt helps you pause, reflect, and decide whether to continue or take a break.
- Customisable intervals: 30, 60, 90, or 120 minutes;
- The reminder is informational only — you remain in control of whether to continue;
- Can be combined with deposit and loss limits for a fuller safety net.
The Reality Check feature provides a clear summary of your gaming session: total time played, net result (win or loss in ৳), and number of bets placed. You can request a Reality Check summary at any time via live chat, and it can also be set to appear automatically at defined intervals alongside your session time reminders.
Warning Signs to Watch For
Gambling becomes a problem when it stops being entertainment and starts affecting other areas of your life. The following are common warning signs. If you recognise several of these in yourself, we encourage you to reach out to our support team or use one of the tools above.
- Spending more money on gambling than you originally planned, or more than you can afford to lose.
- Chasing losses — continuing to bet in an attempt to recover money you have already lost.
- Gambling for extended periods, losing track of time, or playing late into the night regularly.
- Neglecting family, friends, work, or studies because of time or money spent on gambling.
- Feeling anxious, irritable, or restless when you are not gambling, or when you try to cut back.
- Borrowing money, selling possessions, or taking out loans to fund gambling activity.
- Hiding your gambling activity from family members or close friends.
- Feeling a compulsive urge to gamble even when you have decided to stop.
How to Activate a Safety Tool
Activating any responsible gaming tool on your 7999bt account takes only a few minutes. Follow these steps:
Protecting Young People
7999bt is strictly an adult platform. We do not permit anyone under the age of 21 to open an account or participate in any gambling activity on our platform. We actively enforce this policy through age verification checks during registration and at key transaction points.
If you have reason to believe that a person under the age of 21 has opened an account on our platform, please contact our support team immediately. We will investigate all such reports promptly and take appropriate action, including account suspension, identity verification, and refund of any eligible balance, in line with our Terms and Conditions.
We also encourage parents and guardians in Bangladesh to have open conversations with their children about the nature of gambling — that it involves real money, carries real risk, and is a form of adult entertainment subject to a strict age limit.
Help & Support Resources
If you feel that gambling is becoming a problem for you or someone you care about, please do not hesitate to reach out. Support is available both through 7999bt directly and through independent organisations.
Our dedicated support agents are available 24 hours a day, every day of the year. We treat every responsible gaming conversation with strict confidentiality. You do not need to justify or explain your reasons for requesting a protective measure — simply ask and it will be done.
If you would like to speak to someone independent of 7999bt, the following types of organisations offer confidential advice and counselling for problem gambling. We encourage all players who are concerned about their gambling behaviour to seek professional support:
- National Mental Health Helpline (Bangladesh): Contact the National Mental Health Institute (NIMH) in Dhaka for counselling and referral services related to compulsive behaviour and addiction.
- Gamblers Anonymous (International): A worldwide fellowship of individuals who share experience and support each other in recovering from compulsive gambling. Meetings and online support groups are available.
- BeGambleAware (International): Provides free, confidential information, advice, and support to anyone affected by problem gambling, including friends and family members.
Tips for Gambling Safely
Even for players who enjoy gambling purely as entertainment, maintaining healthy habits makes the experience better for everyone. Here are the principles 7999bt recommends to every player: